AI & Automation Level 4 Apprenticeship

AI & Automation Level 4 Apprenticeship

Identify, implement and manage responsible AI and automation projects without coding
Build internal AI champions who can drive automation, assess risks, and implement ethical solutions. This apprenticeship teaches workflow design, no-code tools, governance and change management – delivering immediate ROI.

This 18-month apprenticeship equips learners to identify, implement, and manage responsible AI and automation projects. Built for non-technical professionals, it teaches the safe, ethical, and productive use of AI tools – including emerging agentic systems – with emphasis on human oversight, accountability, and transparency.

For employers: Immediate ROI from applied automation. Improved productivity and reduced manual effort. Staff capable of driving internal AI adoption safely. Reduced reliance on consultants or contractors while strengthening innovation culture.

For learners: Build practical automation and AI skills without coding. Improve confidence using no-code tools and APIs. Understand responsible and ethical AI use. Communicate effectively with technical and non-technical teams while delivering measurable workplace improvements.

Application β†’ Training β†’ Live Projects β†’ EPA β†’ Qualified AI & Automation Specialist

Course content

Course content

Foundations of AI & Automation (Months 1-3)

  • AI principles, tools and strategy readiness
  • Workplace AI maturity assessment
  • Identifying automation opportunities
  • Responsible use workshop

Workflow Design & Process Improvement (Months 4-6)

  • Workflow mapping and analysis
  • Redesigning workflows with automation logic
  • No-code tools lab (Zapier, Make, Power Automate)

Governance, Data & Ethics (Months 7-9)

  • GDPR and data governance
  • Algorithmic bias and mitigation
  • AI assurance frameworks
  • Oversight of autonomous and agentic AI systems

Change & Communication (Months 10-12)

  • Stakeholder engagement and advocacy
  • AI policy development
  • Workforce change management

Integration & Improvement (Months 13-15)

  • Integration design and deployment
  • Low-code governance
  • Sustainable automation practices

Project & EPA Preparation (Months 16-18)

  • Project review and documentation
  • Portfolio development
  • End-point assessment preparation

Delivery

Delivery

Online delivery with monthly group learning sessions, monthly 1:1 coaching, and monthly webinars. Practical, challenge-based learning through live workplace improvement projects. Learners build a portfolio throughout, with continuous evidence tracking against Knowledge, Skills and Behaviours (KSBs).

Assessment

Assessment

End-point assessment (EPA) including portfolio review and professional discussion. Apprentices build evidence continuously through applied workplace projects – automations, process maps, governance frameworks, policy documents – demonstrating measurable improvements in efficiency, ethics and adoption.

Want to Become an Apprentice?

Want to Become an Apprentice?
Apply online through our simple formJoin our talent poolWe match you with real employersStart earning while you learn

FAQs for Employers

FAQs for Employers

How does the funding work?
Our apprenticeships are funded via the government’s levy scheme. If you’re a levy-paying organisation, training comes from your levy pot. If you’re an SME, we can secure 95–100% funding through co-investment or levy transfers – we’ll guide you through it all.
Yes. Every apprenticeship is built around the apprentice’s real job. We collaborate with you to shape project work and tasks that directly support your team’s priorities, goals, and systems.
We’re platform-agnostic and industry-led. That means we teach the principles, methods, and skills that matter – and adapt them to the tools, tech stack, and workflows your team uses. Whether it’s Zapier, Make, Power Automate, or other no-code platforms, we meet you where you are.
From onboarding to endpoint assessment, you’ll have access to our support team, technical coaches, and account managers. We handle compliance and reporting, keep you in the loop on progress, and are always here if anything’s not working.
Definitely. Apprenticeships are ideal for upskilling or reskilling current employees. It’s a practical way to retain talent, deepen expertise, and build internal capability in a cost-effective way.
You’ll see the impact in-role. Apprentices bring their learning straight into the day job. We also check in with managers, gather regular feedback, and provide reporting so you can see development over time.
Operations or office management, HR, finance or service delivery, project coordination or PMO, customer support or admin automation, digital transformation or innovation support – anyone who wants to improve workflows without coding.
Your apprentice learns to identify automation opportunities, build solutions using no-code tools, assess risks, apply governance frameworks, and manage change – building lasting internal capability for AI adoption without needing external contractors.
No. This programme is specifically designed for non-technical professionals. If they understand business processes and can think logically about workflows, they’ll be able to build practical AI and automation solutions.

FAQs for Learners

FAQs for Learners

Do I need to be technical already?
No. This apprenticeship is designed for non-technical professionals. You’ll learn practical automation and AI skills without needing to code. If you understand business processes and can think logically, you’re ready to start.
Yes. Our training adapts to your workplace. We focus on concepts and skills that apply across tools, and we’ll work with your employer to match your learning tasks to the systems and platforms you use day-to-day.
You’ll spend 6 hours a week on off-the-job learning – things like workshops, mentoring, group projects, and self-study. It all fits around your work schedule, and we help you manage it in a sustainable way.
You’ll have access to tutors, technical coaches, and peer groups throughout the apprenticeship. We’re here to answer questions, troubleshoot challenges, and celebrate your wins. Plus, you’ll check in regularly with your line manager.
Nope. This is workplace-first, challenge-based learning. You won’t be stuck in lectures. You’ll learn by doing, solving real problems, working with peers, and applying everything in context.
You’ll complete an end-point assessment and, if you pass, gain a nationally recognised qualification. Most apprentices continue in their role, take on more responsibility, or move up into a more advanced position.
Yes. This is a full-time employed role with a salary. You earn while you learn and deliver real automation projects from day one.
18 months, with monthly group sessions, 1:1 coaching, and webinars supporting continuous workplace projects.
You’ll map and improve workflows, build automations using no-code tools, create governance policies, design AI assurance frameworks, and lead change management initiatives – all applied to real workplace challenges.